Hefgro | Cookie Policy | Privacy & Data Protection

Cookie Policy

Cookies and Similar Technologies

Version: 1.0

Effective Date: 17-06-2026

Last Updated: 17-06-2026

1. What This Policy Covers

This Cookie Policy explains how HEFGRO ("HEFGRO", "we") uses cookies and similar technologies (pixels, local storage, SDKs, tags) on www.hefgro.com, app.hefgro.com and our mobile applications (the "Platform"). It supplements our Privacy Policy. By managing your preferences through our cookie banner or settings, you control non-essential cookies as described below.

2. What Cookies Are

Cookies are small text files placed on your device when you visit a website. They allow the site to recognise your device, remember preferences, keep you signed in, and help us understand how the Platform is used. "Session" cookies expire when you close your browser; "persistent" cookies remain until they expire or are deleted. "First-party" cookies are set by us; "third-party" cookies are set by our service providers.

3. Categories of Cookies We Use

Category	Purpose	Examples	Typical Duration
Strictly necessary	Authentication, security, session management, load balancing, cookie-consent storage	Login session, CSRF tokens, consent record	Session to 12 months
Functional	Remembering language, region, and interface preferences	Locale, UI settings	Up to 12 months
Analytics / performance	Understanding usage to improve the Platform (aggregated statistics)	Page views, feature usage, crash diagnostics	Up to 24 months
Marketing (if enabled)	Measuring campaign effectiveness; relevant B2B communications	Campaign attribution tags	Up to 12 months

We will keep an up-to-date inventory of specific cookies and providers in our in-Platform cookie preference centre, including names, providers, purposes and durations.

4. Legal Basis and Consent

EEA, UK and similar jurisdictions: Non-essential cookies (functional, analytics, marketing) are set only with your prior consent, obtained through our cookie banner, which allows you to accept all, reject all, or customise by category. You can change or withdraw consent at any time via the "Cookie Settings" link. Strictly necessary cookies are used on the basis of our legitimate interest in operating a secure platform.
India: Cookie data that constitutes digital personal data is processed in accordance with the DPDP Act 2023 and our Privacy Policy, with notice and consent where required.
United States: Where state laws give you the right to opt out of targeted advertising or "sale"/"sharing", you can exercise this via the cookie preference centre and via the Global Privacy Control (GPC) signal, which we honour where legally required. HEFGRO does not sell personal information.
China and Middle East: Cookies involving personal information are handled per the PIPL and applicable GCC data protection laws, with consent where required.

5. Managing Cookies

You can manage cookies through: (a) our cookie banner and preference centre; (b) your browser settings (blocking or deleting cookies — note this may impair login and core functions); and (c) device-level advertising settings on mobile. Disabling strictly necessary cookies may prevent the Platform from functioning.

6. Similar Technologies

We may use pixels in emails to measure open and click rates (where permitted), local storage for app performance, and SDKs in our mobile apps for crash reporting and analytics. These are governed by the same consent and preference choices described above.

7. Third-Party Cookies

Some cookies are set by third-party providers (e.g., analytics or infrastructure providers). These providers process data under their own policies and our data processing agreements. The preference centre lists the current providers.

8. Changes

We may update this Cookie Policy as our technologies or legal requirements change. Material changes will be reflected in the banner and the "Last Updated" date.

9. Contact

Questions: hello@hefgro.com | HEFGRO, Tamil Nadu, India.